Jira Service Management

{"xsrfToken":"dd2f2f243945b085099e12933b4686afd6bae9e1_lout","branding":{"id":"3","key":"caps","name":"Candidate Care","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/2","theme":{"headerBGColor":"#3d0759","headerLinkColor":"#ffffff","headerLinkHoverColor":"#58107d","headerLinkHoverBGColor":"#58107d","headerBadgeColor":"#58107d"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f8f91b30-3b9e-46ce-a535-37e1f0baac81/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkNzY5ZmRjMi0yMGI5LTQyZGMtYTliMC01MmU2ZDc3NmI2ZGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY4ZjkxYjMwLTNiOWUtNDZjZS1hNTM1LTM3ZTFmMGJhYWM4MSI6WyJyZWFkIl19LCJleHAiOjE3MzQ4MDE3NjksIm5iZiI6MTczNDgwMTE2OX0.yDfN6NwNdZBXAyzyoERJaH67Epm_AQmAJWE25xMYlhs&client=d769fdc2-20b9-42dc-a9b0-52e6d776b6db&mode=fit","logoId":"f8f91b30-3b9e-46ce-a535-37e1f0baac81","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Knockri Help Center","sharedPortalName":"Knockri Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Knockri Help Center","sharedPortalName":"Knockri Help Center","localeDisplayName":"English (United States)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans Centre de support","sharedPortalName":"Centre de support","localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#3d0759","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"caps","projectId":10045,"serviceDeskId":3,"name":"Candidate Care","description":"Welcome to our candidate care site!\nPlease use these resources to aid you completing your Knockri Assessment.","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":false,"reqTypes":[{"id":"28","name":"General questions","descriptionHtml":"","callToAction":"General questions","introHtml":"","icon":10549,"iconUrl":"https://knockri.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[7],"key":""},{"id":"68","name":"My link is expired","descriptionHtml":"","callToAction":"My link is expired","introHtml":"","icon":10488,"iconUrl":"https://knockri.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10488","groups":[7],"key":""},{"id":"67","name":"My link is locked","descriptionHtml":"","callToAction":"My link is locked","introHtml":"","icon":10506,"iconUrl":"https://knockri.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10506","groups":[7],"key":""},{"id":"29","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10527,"iconUrl":"https://knockri.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"49","name":"Emailed request (Triage)","descriptionHtml":"","callToAction":"Emailed request (Triage)","introHtml":"Requests initiated internally about Triage requests","icon":10550,"iconUrl":"https://knockri.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"25","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Having issues with submission, uploads, screen loading, permissions, technology setup or you're locked out? Select this to request assistance.","icon":10520,"iconUrl":"https://knockri.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""},{"id":"50","name":"Triage requests","descriptionHtml":"","callToAction":"Triage requests","introHtml":"","icon":10511,"iconUrl":"https://knockri.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""}],"reqGroups":[{"id":7,"name":"General"}],"orderMapping":{"7":[68,67,28]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"826d6616-9ef7-31c5-bad1-196c77eb2bbc","appLinkName":"System Confluence","appLinkUrl":"https://knockri.atlassian.net/wiki","spaceKey":"CAPS","spaceName":"Candidate Assessment Platform (Support)","spaceUrl":"https://knockri.atlassian.net/wiki/spaces/CAPS","isServer":false},"labels":[],"projectKey":"CAPS","serviceDeskId":3,"kbLinkDomainURLs":["https://knockri.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CAPS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkNzY5ZmRjMi0yMGI5LTQyZGMtYTliMC01MmU2ZDc3NmI2ZGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDQ1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ4MDIzNjksIm5iZiI6MTczNDgwMTE2OX0.qrh4TaZ1-tPy2Cx9yW2mpM0HoGC638RwlSqRL8Oi3uM","targetCollection":"upload-project-10045","endpointUrl":"https://api.media.atlassian.com","clientId":"d769fdc2-20b9-42dc-a9b0-52e6d776b6db","tokenDurationInMins":20}},"kbPage":{"id":1452572735,"title":"Supported Devices","url":"https://knockri.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/1452572735","space":{"key":"CAPS","name":"Candidate Assessment Platform (Support)","id":1452441623},"serviceDeskIds":[3],"appLinkId":"826d6616-9ef7-31c5-bad1-196c77eb2bbc","idInString":"1452572735","projects":[{"projectId":10045,"serviceDeskId":3,"portalId":3}]}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=knockri","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"dd2f2f243945b085099e12933b4686afd6bae9e1_lout","baseUrl":"https://knockri.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://knockri.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"d769fdc2-20b9-42dc-a9b0-52e6d776b6db","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"f6bd7a82c75b412092bdc1de2cba3c32","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}